TELSTRA BUSINESS AWARDS FEATURE • By Michelle Dryburgh
NT Plumbing Maintenance Service
Telstra Business Awards 2015 – NT Start Up Business Award
Every now and then a business comes along and breaks the mould, changing everything you thought you knew about their industry.
NT Plumbing Maintenance Service is one of those special few, committed to quality workmanship and prompt, reliable service.
From a leaking tap to installation of major piping networks, the team can do it all. And they provide a 24-7 service to ensure every emergency situation is handled promptly and professionally.
It’s that attention to detail and willingness to go the extra mile that earned NT Plumbing the title of the 2015 Telstra Business Awards NT Start Up of the Year.
But director Patrick Whitehead says it’s all in a day’s work.
“We have dedicated staff, we look after our customers and our quality of work is exceptional. Nothing is left to chance.”
NT Plumbing Maintenance Service is now a trusted provider of plumbing services for major defence contracts and multinational clientele.
But it’s the mum and dad customers who have played an important role in the growth of the business over the past three years, supporting its vision and capacity to expand.
Patrick says he and the team are eternally grateful for the trust of those early clients, and as the business grows, promise they will never be forgotten.
“The business philosophy will never change,” he says.
“It will always be customer service focused and we will continue to support the people who supported us in those early days.”
The diverse range of services ensures no two days are the same for the NT Plumbing team. Patrick says it’s a great way to keep work interesting, and staff on their toes.
“Every day is different for our plumbers, in fact it changes hour by hour. It’s hard work but we enjoy it.”
In accepting the Telstra Business Award for Best NT Start Up, Patrick thanked his staff and loyal customers for making it possible.
The NT Plumbing team is currently undertaking accreditation to be ISO Certified for quality, safety and environmental excellence.
The business also invests in the latest industry systems and technologies to ensure customers receive the best outcome for their dollar.
Services Available Include
• Emergency plumbing service
• Service & Installation of gas, solar
& electric hot water systems
• Toilet Installation & repair
• Blocked drains
• Gutter & downpipe repair
• New house builds
• Burst pipe repair
• Drain inspection
• Leak location
• Bathroom & Tapware
• Water Filters
For more information or to book online visit www.ntplumbing.com.au or see their Facebook page.