Jape Furnishing Superstore opened its doors in 1978 as a two-man operation by the Jape brothers, Kenny and Alan, without any knowledge of the furnishing industry. They operated the store in the morning and delivered furniture after hours.
Today, the store employs over 20 Territorians and has grown to incorporate three major business divisions; Jape Commercial Interiors, Jape Factory Outlet and Domestic division with the only LaZBoy Gallery in the Territory. The business moved to 4,000 square metres of showroom and warehouse in the Jape Homemaker Village in 1989.
Celebrating their 40th anniversary in 2018, Jape Furnishing Superstore has been supplying quality furniture to residential customers, offices and factories for four decades. Jape Furnishing Superstore also supply and fit-out commercial offices, hospitals, universities and mining offices. The new Factory Outlet in the Homemaker Village offers a concept store allowing the public to see products direct from the factory. Stock is bought in bulk and shipped directly to Darwin to save cost so customers get the cheapest price possible, which also benefits customers by having the stock on hand, reducing order times and delivering the best value for Darwin locals.
Director and buyer, Connie Jape, keeps up with the ever-changing trends in furniture by travelling to most furniture shows in Australia and overseas, bringing back the latest styles to the Top End.
“We like our colours here more than interstate. We are younger and like more trendy styles and designs,” said Connie. “With some products not suitable for our unique climate, our years of experience means we only bring in products that suit our lifestyle and region.
“We hold a large quantity of stock and have a direct container program so you can get quick delivery and a good price. Our sales team are training all the time, to ensure they know the products they are selling. We have a Customer Service Officer in store to take care of any after-sale service issues and we keep basic parts for a quick turn-around for customer peace of mind. We also offer assembly and removal of old furniture service.”
Jape Furnishing Superstore is a family business that also understands social responsibility. Not only do they recycle packing materials to minimise impact on the environment, they also support local schools, non-profit organisations and charity events like Total Recreation’s Dancing with Celebrities, RSPCA etc. In November 2017, the Jape family, in partnership with Order of Malta, delivered a free clinic named after their grandfather, The Jape Alem Memorial Clinic, in Timor Leste.
“Supporting local business means the money stays here in the Territory, and a Territory company will always look after the community.”